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Delivery & Returns

Delivery        

Our goal is to offer you a choice of options; standard delivery within 5 working days or for those more urgent orders an express service.As all   our  orders are  processed within 24 hours direct from our suppliers, we want to maintain the highest levels of service to you at all times.

 We offer Free Delivery on all orders over £50

 

Standard Delivery

  • The cost is £4.95 per delivery address to the UK mainland.  Here at Baby Prestige UK we dispatch orders Monday to Friday. Once processed, please allow up to 5 working days for your delivery. If for any reason an item is out of stock, we will let you know immediately with an expected due date. You will be given the option to amend your order.  

Express or Next Day Delivery

  • If you need a special or urgent delivery service then please contact us by emailing: contact@babyprestigeuk.com and put “URGENT ORDER” as the subject

Returns

At Baby Prestige UK our return policy is simple; if you aren’t happy, we aren’t happy. We have a 100% Satisfaction Guarantee. If you or your little one is not   completely satisfied with your purchase, it may be returned within 14 days for a   complete refund, to the same credit card it was purchased on, less the shipping charges.

  • Delivery charges will apply to exchanges. Returned items must be in the condition sold (unused and new) with original packaging and tags intact. We regret that we cannot accept returns or exchanges for goods that are not in perfect condition. 
  • Simply send us a message or email including your order number and Return/Exchange in the subject header. We will then send you a Return authorization email.

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